Privacy Policy

Last updated August 21, 2023

Introduction

Your privacy and the integrity of any information you provide are important to us at FixFi. Throughout this Policy, the FixFi website, and the other services offered by FixFi, may be referred to as “Services” or “Platform.” Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website and our products and services. We have developed the following Privacy Policy for your protection.

Hyperlinks

This website is connected by "hyperlinks" to other third party sites. We are not responsible in any way for the privacy practices on other third party sites and suggest that you review the privacy policies on those linked sites before using them.

Responsibility

We are accountable for our Privacy Policy and our practices on our website, including the Privacy Policy as set out below. If you have any questions or concerns regarding this Privacy Policy, please address them via our contact us page (located at https://www.fixfi.com/contact).

What is Personal Information?

Personal information is any piece of information about an identifiable individual. Personal information does include the name, title, business address, or business telephone number of an employee of an organization (“Personal Information”). The terms “FixFi”, “we”, “us” and “our” means FixFi, LLC. “You” and “Your” means the individual who is a customer by virtue of viewing our materials or using our online services.

What Information is Collected?

‍We collect different kinds of information from our website:
Your voluntarily provided Personal Information through forms and other means throughout the Platform;
● Payment and billing information when You register for FixFi's paid Services;
● Details of transactions You carry out through the FixFi platform;
● Your search queries throughout the Platform;
● Anonymous information about your visit;
● "Cookie" based information to help us track which pages on our websites You're most interested in.

1) Your Personal Information:
During normal website usage, you can visit our site without communicating any personal information. However, to make use of certain features on our site, such as purchasing products, advertisements, promotions, personalized services, paid subscriptions or newsletters, users may be asked to register with us. As part of this voluntary registration, we may request contact information (such as name, mailing address, physical address, date of birth, social security number, bank account, email address, etc.) and other data required for operating these services. We may only collect personal information from you if you voluntarily provide it. You are under no obligation to provide us with personal information, and You may access and enjoy many parts of our website without providing us any personal information. Among other things, the following is a representative list of reasons we may ask for your personal information:
● To run promotions.
● To respond to your questions or the comments that you send to us via, but not limited to, email.
● To provide you with newsletters or other subscription information.
● To distribute to sponsors and advertisers who run the promotions and/or for purposes of marketing by our sponsors and advertisers.
● To run chat rooms, blogs, discussion groups and bulletin boards.
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2) Anonymous Information About Your Visit:
When you visit our site, information about your visit (e.g. how you navigate the site) may be collected and stored. This information may include the length of your visit, the date and time of your visit, the pages you look at and the sites you visit before and after leaving our site. It does not include personally identifiable information such as your name, mailing or email address or telephone number. We use this non-identifiable and aggregate information to better design our website. We also may share this information with our affiliates, suppliers, sponsors and advertisers. We collect the following non-identifiable information when you visit our website: ● Your IP address.
● Your Internet Service Provider (ISP).
● Your Web Browser.

3) "Cookie"-Based Information: To tailor our site to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a small entry-in text file, called a "cookie", on your hard drive. A cookie is transferred to your browser by a web server and can only be read by the server that gave it to you. Cookies do not reveal personal information. The only personal information a cookie can contain is information you supply yourself such as passwords, purchases and preferences. Cookies cannot read data from your hard drive. You may visit the site with your cookies turned off. However, you may not be able to access some of the areas of our site, which require cookies for customization and personalization.

4) FixFi Services:
(a) Information FixFi or FixFi Services May Share. In order for FixFi to provide FixFi Services, you permit FixFi or FixFi Services to disclose to apps and websites that you have set up FixFi and FixFi Services, and to share your device, payment, location, and account information with your payment method's issuer and network. You also permit FixFi and FixFi Services to share your personal information with merchants, payment providers, payment processors, and other third parties. (b) Information FixFi or FixFi Services May Collect. As permitted in our privacy policies, and in order for FixFi or FixFi Services to provide and improve its services, you permit FixFi and FixFi Services to collect transaction, account, and other personal information from third parties, including merchants and your payment method's issuer.

How Do We Use The Information Collected?

(1) We use information that we collect about You or that You provide to use, including any personal information in the following ways:
(a) To present our Services and its contents to You.
(b) To provide You with information, products, or services that You request from us.
( c) To market, promote and drive engagement with the Services. We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying ads on other companies' websites and applications, as well as on platforms like Facebook and Google.
(d) To fulfill any other purpose for which You provide it.
(e) To provide You with notices about Your account.
(f) To protect our legitimate business interests.
(g) For safety and security, e.g. to verify accounts.
(h) To carry out our obligations and enforce our rights arising from any contracts entered into between You and us, including for billing and collection.
(i) To notify You about changes to our Services or any products or services We offer or provide though it.
(j) To allow You to participate in interactive features of our Services.
(k) In any other way We may describe when You provide the information.
(l) For any other purpose with Your consent.

(2) We may use the information we have collected from You to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose Your personal information for these purposes without Your consent, if You click on or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria.

Information About You We Share

(1) We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Service.
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(2) We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
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(3) We share information we collect with affiliated companies and, in some cases, with prospective affiliates. Affiliated companies are companies owned or operated by Us. The protections of this privacy policy apply to the information we share in these circumstances.
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(4) We may disclose personal information that We collect or You provide as described in this privacy policy:

(a) To contractors, service providers, and other third-parties We use to support our business.
(b) Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about You. If a service provider needs to access information about You to perform services on our behalf, they do so under close instruction from us.
( c) Partners: We work with third parties who provide consulting, sales, and technical services to deliver and implement customer solutions around the Services. We may share Your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also share information with these third parties where You have agreed to that sharing.
(d) Third Party Apps: You may choose to add a new functionality or change the behavior of the Services by installing third party apps within the Services. Doing so may give third-party apps access to Your account and information about You like your name and email address, and any content You choose to use in connection with those apps. We encourage You to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If You object to information about you being shared with these third parties, please uninstall the app.
(e) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our users is among the assets transferred.
(f) To fulfill the purpose for which You provide it.

(5) We may also disclose Your personal information:
(a) To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
(b) To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
( c) If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

NOTICES FOR CALIFORNIA RESIDENTS California Privacy Act Notice. UNDER CALIFORNIA CIVIL CODE SECTIONS 1798.83-1798.83, CALIFORNIA RESIDENTS ARE ENTITLED TO ASK US, ONCE PER YEAR, FOR A NOTICE IDENTIFYING THE CATEGORIES OF INFORMATION WHICH WE SHARE WITH OUR AFFILIATES AND/OR THIRD PARTIES FOR MARKETING PURPOSES, AND PROVIDING CONTACT INFORMATION FOR THESE AFFILIATES AND/OR THIRD PARTIES. REQUESTS WILL APPLY TO INFORMATION PROVIDED DURING THE PREVIOUS CALENDAR YEAR (FOR EXAMPLE, IF YOUR REQUEST INFORMATION IN 2023, YOU WILL RECEIVE INFORMATION REGARDING 2022). IF YOU ARE A CALIFORNIA RESIDENT AND WOULD LIKE A COPY OF THIS NOTICE, PLEASE SUBMIT A WRITTEN REQUEST BY EMAIL TO LEGAL@FIXFI.COM SUBJECT HEADING: “CALIFORNIA PRIVACY” OR BY REGULAR MAIL TO FixFi, LLC, 1309 Coffeen Ave. #6000 Sheridan, WY 82801 (ATTN: PRIVACY). California Consumer Privacy Act (CCPA) Notice. UNDER CALIFORNIA CIVIL CODE SECTIONS 1798.100-1798.198 AND THEIR IMPLEMENTING REGULATIONS, CALIFORNIA RESIDENTS CAN REQUEST A DISCLOSURE IN MACHINE READABLE FORMAT OF THE CATEGORIES AND SPECIFIC PIECES OF PERSONALLY IDENTIFIABLE INFORMATION THAT WE HAVE COLLECTED ABOUT YOU AND YOUR HOUSEHOLD DURING THE 12 MONTHS PRECEDING OUR RECEIPT OF A VERIFIABLE CONSUMER REQUEST (LIMIT TWO TIMES PER 12-MONTH PERIOD). YOU CAN ALSO ASK WHERE THIS INFORMATION CAME FROM, WHAT WE USE IT FOR, AND WHETHER WE DISCLOSE OR SELL IT TO OTHERS. IF WE DISCLOSE OR SELL IT TO OTHERS, YOU HAVE THE RIGHT TO EASILY OPT OUT OF THIS PRACTICE. PLEASE CONTACT US AT LEGAL@FIXFI.COM SUBJECT HEADING “CALIFORNIA PRIVACY” OR (424) 444-6700 IF YOU WOULD LIKE TO LEARN MORE ABOUT OR EXERCISE ANY OF THESE RIGHTS. FIXFI HAS NOT AND DOES NOT SELL YOUR PERSONALLY IDENTIFIABLE INFORMATION, SEPARATE FROM DISCLOSURES MADE TO PROVIDE YOU WITH SERVICES. FIXFI DOES NOT OFFER FINANCIAL INCENTIVES OR VARY ITS SERVICE TERMS WITH YOU IN EXCHANGE FOR YOU LETTING US SELL YOUR PERSONALLY IDENTIFIABLE INFORMATION.

Children under the age of 13

‍This Platform is not intended for children under the age of 18. In addition, no one under age 13 may provide any information to the Services. We do not knowingly collect personal information from children under 13. If You are under 13, do not: (i) use the Services; (ii) provide any information to the Services; (iii) use any features of the Services; (iv) make any purchases using the Services; (v) use any of the interactive or public comment features of the Services; or (vi) provide any information about Yourself to us, including Your name, address, telephone number, email address, or any screen name or user name You may use. If We learn We have collected or received personal information from a child under 13 without verification of parental consent, We will delete that information. If You believe We might have any information from or about a child under 13, please contact us immediately.

What if I do not agree with the Privacy Policy?

By visiting our website and voluntarily providing personal information to the website, you agree to the terms of the online Terms of Use Agreement and this Privacy Policy. However, we welcome your comments and/or suggestions on improving our website and policies. If you do not agree to these terms, or wish to limit the use of any of your personal information that we may have, you may contact us using our Contact Us page. In the case of promotions, we will occasionally ask if you consent to the forwarding of Personal Information to our promotional and advertising partners. You may confirm or decline your consent. As a function of our fulfilling certain legal requirements, we may disclose Personal Information without consent. We will retain Personal Information only as long as is required for the purposes we describe and as is required under law. Once Personal Information is no longer required (or if you have opted-out or withdrawn your consent), it is our practice that it is destroyed, deleted or made anonymous. All decisions we make involving Personal Information are based on accurate, complete and up-to-date information. We rely on you, however, to disclose all material information and to inform us of any relevant changes or corrections as they may relate to you. We encourage you to contact us as soon as possible, and we will make the appropriate reasonable corrections or amendments, upon receipt of appropriate evidence. We will protect Personal Information with appropriate safeguards and security measures. We utilize a combination of physical, administrative and electronic measures to ensure Personal Information is adequately protected on a day-to-day basis, for storage and disposal. If you send us an email message that includes Personal Information, we will use that information to respond to your inquiry. Please note that email is not necessarily secure against interception. We reserve the right to add, modify or otherwise update this Privacy Policy at any time and in our sole discretion.